What a promotional order actually asks of a factory
A promotional order asks three things at once, and most suppliers can only do two of them: a small quantity, a customised appearance, and a delivery date that cannot move. Wholesalers take the small quantity but charge for the customisation and lose control of the date; large factories hold the date but want a much bigger minimum.
Our minimum is 50 pcs per model, which is where most gift orders actually sit. The reason it is possible is that the tooling already exists: 21 models are already on tooling and we run 100+ product types, so your order is scheduled on existing moulds instead of paying to open new ones.
Samples take 7-10 working days, mass production is 7-12 days after sample approval, and packing and final inspection add a further 3-5 days. Goods ship FOB Shenzhen from a 3,500 m² factory with 3 production lines, 27 machines and 300,000+ pcs monthly capacity.
What can carry your logo
Logo, colour, material and packaging are all customisable, and on a gift order the packaging matters as much as the product. A branded holder delivered in a plain bag reads as a freebie; the same holder in a printed box reads as a gift.
The practical rule is that the sample is the agreement. Where the logo goes — on the body, on the box, or on a card inside — and how it is applied are fixed at the sample stage, and the sample you approve is what production follows. Send your logo as a vector file with the text converted to outlines, and say upfront whether the logo has to be single-colour, because that one decision is what changes the sample.
One question buyers raise on gift projects is whether the design is original. We hold eight granted CNIPA patents — five design patents and three utility models — plus registered trademark no. 80143576 (Class 9) and copyright registration 国作登字-2024-F-00271084, and we send the numbers so your own legal team can query them.
| Stage | Working days | What you decide |
|---|---|---|
| Model selection + sampling | 7-10 | Model, quantity, logo placement, colour, packaging type |
| Sample approval | — | Nothing is scheduled for production until you sign off the sample |
| Mass production | 7-12 | Quantity and delivery date locked |
| Packing + final inspection | 3-5 | — |
| Shipping | FOB Shenzhen | Destination and shipping method (transit time is quoted with the order) |
All figures are working days. They exclude shipping, and they exclude the time your side needs to approve the sample.
Counting back from the event date
Work backwards from the date on the invitation, not forwards from the day you place the order. Sampling takes 7-10 working days, the sample then has to reach you and come back approved, production is another 7-12 days, packing and inspection add 3-5 days, and then the goods still have to travel.
That adds up to roughly six weeks from the first email to goods leaving Shenzhen, before any transit time. If your event is three weeks away, production may still fit, but there is no room for a second sample round — a first order is the wrong place to compress the calendar. When the date is tight, fix the model first and change only the logo, so the order stays on an existing mould.
The brief that saves a round trip
Send: the model or models, the quantity per model, the logo as a vector file, the colours you need, the packaging you want, the date the goods must be in hand, and the destination port. If one of those is missing we will ask before quoting, because each one moves the price.
Two models we build for gift programmes: the CX-5 ring holder (aluminium alloy + N52, 58 × 3.8 mm, 18 g, 360° rotation) and the OX-3 double-sided magnetic holder (aluminium alloy + N52, 58 × 4.5 mm, 25 g, magnets on both faces, N52 · 4100 GS). Both are 50 pcs per model minimum.
Send the gift list and the date the boxes have to be in hand; we come back with sample timing first, then the quote: WhatsApp +86 198 2632 0305 or feigangxia.com.
Need a price for your own model?
Send us your drawing or a reference photo. You will get unit price, sampling time and shipping cost within one working day.
Frequently asked questions
What is the minimum order for a custom-logo phone holder?
50 pcs per model. If your list contains several models, we confirm the quantity for each model separately. The minimum is possible because 21 models are already on tooling — your order runs on existing moulds.
Can you put our logo on the product and make a gift box?
Yes. Logo, colour, material and packaging are all customisable. Logo placement and the way it is applied are fixed on the sample, and the approved sample is what production follows. Send the logo as a vector file with the text converted to outlines, and tell us upfront whether it has to be single-colour.
How long does a promotional order take?
Samples in 7-10 working days, mass production 7-12 days after sample approval, then 3-5 days for packing and final inspection. That is roughly six weeks from the first email to goods leaving Shenzhen, before transit. FOB Shenzhen; transit time depends on destination and is quoted with the order.
How do we know the design is not copied from another brand?
We hold eight granted CNIPA patents (five design patents and three utility models), registered trademark no. 80143576 (Class 9) and copyright registration 国作登字-2024-F-00271084. We send the numbers so your legal team can query each one in the official registers.
Can you send us a price list?
No — we do not publish price lists. Quantity, model, customisation and packaging all move the price, so we quote against your actual list. Send the models, quantities, logo file, colours, packaging and the date the goods must be in hand.
Do you hold CE or RoHS certificates?
No. We do not hold CE, RoHS, REACH or SGS certificates as standing documents, and we say so before you ask. Where your market requires testing, we arrange it as part of the order and quote the cost and lead time with the goods.
Models mentioned in this guide